Virtual Inspections

The COVID-19 pandemic has put many aspects of life on hold recently. However, one thing that will never be impacted by the pandemic is the risk of a natural weather disaster. Hail storms are still pummeling properties across the country, tornadoes are wreaking havoc on homes and businesses, and hurricanes are devastating the Southeast and Atlantic Coast states. Claims are still going to happen. However, we can change the way we address them to meet the needs of the times we live in.

Technology has provided us with an important solution that enables us to meet your needs while maintaining safe social distancing and adhering to public health mandates. At Ladder Works, we offer virtual inspections that will allow you to assess property damage from the comfort and safety of your office. This is one of the many ways we go the extra mile to provide you with the best possible experience.

The Ladder Works Difference

Our virtual inspection service utilizes the most advanced technology to allow a timely and cost-effective method to settle your claims quickly. We offer two types of virtual inspections for your convenience:

• In-House Virtual Inspections – Our dedicated virtual inspection staff will work directly with your policyholder to virtually scope the loss with them or their contractor. Our technology will remotely connect us to your insured, allowing us to view the damages and determine a cause of loss. Our team will prepare a fully customized report and estimate, allowing you to settle the claim in the most efficient manner possible.
• Virtual Field Inspections – Our professional field staff will visit the loss location and connect with your team remotely to scope the loss together. We will follow your lead and direction to effectively scope the loss, enabling your staff to capture photos and write an accurate estimate.

At Ladder Works, we understand that these are challenging times for claims adjusters. We’re here to help you deliver the best possible experience for your policyholders, and our virtual inspections provide an innovative solution to assessing property damage. We’ll provide you with a dedicated partner throughout the process, supporting your needs every step of the way.

You’ll also benefit from our exclusive Ladder Works Reliability Promise™, which is a crucial component of our commitment to deliver the exceptional service you deserve. You can count on receiving highly professional work from seasoned experts, and our team will customize your service to address your specific systems integration needs.