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Our Approach

At Ladder Works, we understand that the services we provide play a crucial role in your ability to do your job effectively, and we take this responsibility seriously. You’re placing your trust in us to provide reliable, professional, high-quality services that get completed on schedule. Our team of ladder reps are also experienced claims adjusters, and we’ve seen firsthand how unreliable ladder assist service can derail the claims process. We’re here to make sure that doesn’t happen to you.

Your policyholders are relying on you to help indemnify them in a timely manner. As your dedicated partner in the claims process, our commitment extends to your policyholders. Our goal is to not only make your job easier but to help you deliver the exceptional experience your policyholders expect.

Our Values

Nothing brings us more satisfaction than helping others. Our values are at the center of everything we do:

  • We Shine Passion by continuously moving forward, innovating and improving
  • We Embrace Excellence in what we do; we do well
  • We Live Integrity we are honest, ethical and genuine
  • We Own It we are accountable; we do what it takes to exceed expectations

We’ve created our exclusive Ladder Trak™ system and Ladder Works Reliability Promise™ to ensure you and your policyholders always receive the best possible experience. Together, these programs make your job easier and provide the peace of mind you should expect from a dedicated service partner.

Ladder Trak™ System

We created Ladder Trak™ to ensure you receive the service and proactive communication necessary to do your job effectively. Our exclusive Ladder Trak™ system provides:

  • Access to more locations
  • Multiple service options – from Ladder Assist Plus to SoloScope™ and more
  • SoloScope™-trained claims adjusters for better accuracy and results
  • Confirmations and proactive communications throughout the entire claims process
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Ladder Works Reliability Promise™

Our exclusive Ladder Works Reliability Promise™ is our commitment to you. This promise reflects our documented best practices and systems for reliability and excellence. Some of the benefits you’ll receive include:

  • Prompt response
  • Location notifications
  • Service delivery confirmations
  • Follow up on service delivery
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Schedule Your Ladder Assist Now

Call: 888.685.4536

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About Us

At Ladder Works, we understand your business and can honestly say we’ve walked in your shoes. Our team of experienced ladder assist reps also have an extensive background as claims adjusters. We’ve done your job many times, and we know exactly what you need from a dedicated ladder assist service partner. We also understand what it takes to deliver a level of service that will not only get the job done right, but make your life easier in the process.

As claims adjusters, we know the value of prompt and reliable service. This background also makes us uniquely qualified to provide more comprehensive services than you typically expect to receive from a ladder assist provider. Our team can conduct inspections on your behalf, and the detailed reports we deliver will make it easy for you to write an accurate estimate.

When you work with Ladder Works, you’ll benefit from having a dedicated partner that can truly provide the support you need to do your job right. No matter the task you need help with, we have you covered.