Claims Service

Our subsidiary, Aspen Claims Service, is an industry-leading insurance adjusting firm offering nationwide property and casualty claims adjusting. We have a network of fully vetted, licensed adjusters who can handle all of your property claims adjusting needs. Whether you need assistance with damage to a residential or commercial property, we have you covered.

Aspen Claims Service handles both daily and CAT claims, providing the same level of customer service you expect from Ladder Works. Whatever need may arise, we can handle. Our nationwide team of adjusters are ready to assist with your claim in a timely and professional manner. We always strive to enhance your policyholder’s satisfaction levels with proactive communication and quick turnaround times.

The Aspen Claims Service Difference

At Aspen Claims Service, we’re committed to helping you deliver the exceptional experience your policyholders deserve. We view our working relationship with you as a partnership, and we’re committed to making sure you have all the information necessary to accurately settle your claim.

You’ll benefit from our Claims Plus Approach™, our exclusive guarantee which improves your policyholder satisfaction. When you work with our team, you’ll always experience:

• Faster turnaround times
• Proactive communications
• Professional communication and interaction with your policyholder that is courteous, empathetic and an extension of your brand
• State-of-the-art technology and integrated systems that deliver our comprehensive claims reports in a timely manner
• Ongoing assistance and follow-up throughout every stage of the claims lifecycle